Support - 2. FAQ
Frequently Asked Quetions
Q: How do I know which frame fits me best?
Our frames are designed with an optimized Asian fit, but they work for a wide range of face shapes. Each product page lists measurements and fit notes — or reach out and we’ll help you choose.
Q: Are all your lenses polarized?
Most of our lenses are polarized for glare-free clarity. Product descriptions will specify if a style comes with polarized lenses.
Q: How long will it take to get my order?
Orders ship in 1–3 business days. Delivery times vary by location — see our [Shipping & Returns] page for details.
Q: Do you ship internationally?
Yes, we ship worldwide from our Korea HQ, with regional fulfillment in select areas.
Q: What’s your return policy?
You can return or exchange unused items within 30 days. Full details are on our [Shipping & Returns] page.
Q: How do I start a return?
Email support@feelmorys.global with your order number, and we’ll send instructions.
Q: How do I clean my FM frames?
Use the included microfiber cloth and avoid harsh chemicals. For a deeper clean, use mild soap and water, then air dry.
Q: Is there a warranty?
Yes — all FM frames are covered by our one-year warranty against manufacturing defects.
Q: How can I partner with Feel Morys?
Visit our [Partnerships] page for wholesale, co-branding, and corporate options.
Q: How do I become an FM Ambassador?
Apply through our [Join Us as an Ambassador] page — we welcome athletes, creators, and community leaders.
