Support - 3. Warrant
We Stand Behind Every Frame
Our Warranty
Every pair of Feel Morys eyewear comes with a 1-year warranty covering manufacturing defects in materials and workmanship. If something isn’t right and it’s on us, we’ll repair or replace it — no charge.
What’s Covered
- Frame or lens defects caused by manufacturing errors
- Issues with hinges, screws, or assembly that occur under normal use
- Peeling or flaking of lens coatings under normal conditions
What’s Not Covered
- Scratches or damage from misuse, drops, or accidents
- Loss or theft
- Normal wear and tear (like minor cosmetic marks over time)
- Damage caused by unauthorized repairs or modifications
How to Make a Claim
- Email support@feelmorys.global with your proof of purchase, a brief description of the issue, and photos.
- Our team will assess your claim within 3–5 business days.
- If approved, we’ll arrange a repair or replacement and cover return shipping if applicable.
Repairs Beyond Warranty
We believe in making products that last — and we’d rather fix than replace where possible. If your warranty has expired, we offer paid repair services at a fair cost.
Contact us for a repair quote: support@feelmorys.global
